Return & Exchange

Return & Exchange Policy

1. 60-Day Risk-Free Trial

We want you to be 100% confident in your purchase.

  • Take 60 days to put Lissaire™ to the test in your daily routine.

  • If it doesn’t transform your life, return it for a full refund. No stress, no hassle.

  • Condition: Please ensure the product is returned with its original packaging and all accessories included (forms, clips, adapters).

2. 2-Year Replacement Warranty

Your peace of mind is our priority.

  • Manufacturer Defects: If any technical issues arise, we’ve got you covered.

  • Instant Replacement: We don’t waste your time with long repair wait-times. If it’s broken, we’ll send you a brand-new unit immediately. No questions asked.

3. How to Start a Return or Exchange

  1. Contact us: Email support@lissaire.com with your order number.

  2. Verification: Our human support team will respond with instructions within 24 hours.

  3. Resolution: Once processed, we will issue your refund or ship your replacement unit straight away.

4. Shipping Costs

  • Defective Items: Lissaire™ covers 100% of the return shipping costs.

  • Change of Mind: For standard returns within the 60-day trial, the customer is responsible for return shipping to our warehouse.